To add considerable value to the position of our customers in their business chain by offering effective and affordable high standard services products and additional services that answers to our customers needs so our client will obtain an advantage in their way of doing business in Batam.
To become a recognizable, effective, competent, transparent and affordable full service agent, building our values on trust and an outstanding follow up on our services towards our customers needs.
To create an environment of forward thinking with our clients, people and partners, building shared feelings and believes, constantly proving ourselves that we shall:
- Not try our best, we will do our best - we will:
Think forward !
- Pay respect for we believe this is the way to gain respect ...
- Improve ourselves, for an outstanding performance is the way to a better life.
Founded in 2009, the PT. Europe Marine Control Indonesia was set-up to offer expat document and transportation services to support foreign companies that were doing business in Batam. In 2011 the company developed a larger scope of services and marketed these services under the brand name Courtesy Agents.
While Courtesy Agents is based in Batam it has clients from many different parts of the world. The company has been dealing with companies from a wide range of industries and has been in touch with people from many different cultural backgrounds.
Products & Services
Labour supply, Expat documents, Meet & Greets, Accommodation, Transportation, Office support, Logistics, Vessel support, Project support and Business support services.
Over our recruitment services:
We are continuously looking for qualified people for both our clients as for our own office in Batam. We have many different clients from various industries such as Oil & Gas, Marine, Construction, Engineering, Communications, Tourism, Transportation, Design, Biotechnology, Consumer goods and many other industries. With our recruitment & selection support services we support our clients that are looking for local people to work for their companies in Batam and sometimes for projects outside of Batam. As we work with many large and international companies we offer opportunities to travel throughout Indonesia and to other countries as well. To see some of clients, please feel free to scroll down to the bottom of our website:
To see which positions are available have a look in our JobShop and find out if we have any vacancy that matches with your professional qualifications and interests. All of our positions are posted on:
If you do not see any interesting position at the moment you may send us an e-mail with your English resume (C.V.) and other credentials. We will get in touch with you as soon as we think you are suitable for any of our vacancies. You may send us an e-mail at the following e-mail address:
Please take note that we get many applications each day so we cannot get in touch with all of the applicants. For this reason we will only get in touch with shortlisted candidates. Your kind understanding for this matter is appreciated.
Why join us?
At Courtesy Agents we believe that the strength of our company is built on the people that work for it. We provide our employees with a fair compensation and benefits package and provide them with opportunities to expose themselves in the field and to grow with us. We value highly motivated individuals that show a good work ethic and an open attitude towards facing the challenges of the job.
We do not only keep this believe for ourselves but also share this belief with clients that require our recruitment services. As many of our clients are large, international firms we are able to offer opportunities to work in a multinational environment with people from many different backgrounds.
So if you think you are the person that can make a difference on the job and if you are ready to take the next step in your career please get in touch with us soon so we can help you to get to that new and exciting position.
We are looking for a friendly person that has good communication skills and is flexible in terms of working hours. Our client – a professional IT communication services provider from Singapore – offers on the job training and a pleasant working environment where you will only work for 3 to 4 days a week.
- Monitor the system and notify the office in Singapore of any urgent matters;
- Answer the phone politely and support customers by addressing their queries;
- Offer IT support over the phone to help customers in resolving issues with their connection;
- Address customer e-mails friendly and appropriately with correct English;
- Support the office in Singapore by maintaining equipment, internet and phone line connections in the Batam office;
- (Training for above duties will be provided).
- Living in Riau Islands province – preferably in Batam area;
- Willing to work on weekends and on public holidays;
- Comfortable to work in 12 hour shifts in the day time or night time;
- Experienced in dealing with other people and customers in particular;
- Good communication and interpersonal skills, fluent in English both oral and written;
- Able to speak mandarin is a must;
- Enhanced telephone communications skills, friendly and helpful;
- Good knowledge IT within the Company, liaising with contractors on hardware and software related issues.
Join us by forwarding your English resume ( C.V. ) and other credentials in Word or PDF format to:
Please take note that applications to other addresses are not accepted and that only shortlisted candidates will be contacted. Your kind understanding for this matter is appreciated.
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