Lowongan Kerja Sales Engineer, Wifi, Asia Luar Negeri August 2017 Telecomponents & Supply Limited

Lowongan kerja Sales Engineer, Wifi, Asia Luar Negeri Telecomponents & Supply Limited August 2017 semua Jurusan di lokerjobs.com , Berikut informasi lebih detail mengenai Loker 2017 Sales Engineer, Wifi, Asia Luar Negeri Telecomponents & Supply Limited Terbaru.

Judul Lowongan Sales Engineer, Wifi, Asia
Perusahaan Telecomponents & Supply Limited
Kota Luar Negeri
Tanggal Lowongan 31-Dec-16

A member of North America based world leading manufacturer of powering solutions.  www.alpha.com

Sales Engineer, Wifi, Asia

Department: International Sales

Reports To: TBC


To provide technical expertise to support all kind of sales efforts related to Wifi businss in Asia. Drive demand creation from application perspective. Enhance the technical capabilities of channel partners and internal sales forces.

Principal Responsibilities:

  • Identify WIFI application requirements from focused vertical markets
  • Develop unique vertical applications solutions that can maximize the advantage of Alpha WIFI portfolio
  • Differentiate Alpha WIFI solution from competitors from technical and application perspective
  • Collect, understand, and evaluate technical requirements from customers and markets; propose and drive product customization and new product development to enhance product/solution portfolio
  • Develop and continuously refine the product materials package, including successful case, application paper, demo units, etc., to drive sales and promotion from technical perspectives
  • Initiate, lead, and manage application workshop and conference to demonstrate Alpha WIFI solution
  • Proactively arrange, prepare, and conduct solution demonstration and presentation to customers independently or with sales calls
  • Prepare configurations and competitive proposal according to project application requirement
  • Correspond and provide solution to customer and internal requests for product use information, including: specifications, capabilities, compatibility, interface and general technology on a timely manner
  • Provide first level of technical support for Asia customers via all communication methods on a timely manner. Troubleshoot technical problems, complaints, questions to a resolution, by interaction with engineering, customer service, manufacturing, sustaining engineering and sales, but maintains the primary responsibility for resolution
  • Escalate and acquire support from senior level technical resources to solve any issues on a timely manner
  • Ensure accurate and detailed records in the technical assist log of support activity
  • Ensure regular and on time follow up and closure of open customer issues
  • Perform field service assignments as required to support customer and product performance warranty issues
  • Perform customer turn-up and test, installation, start up and preventative maintenance as assigned
  • Edit and clarify technical content of customer feedback process reports
  • Manage and support product RMA process from technical perspective
  • Participate in department and company meetings such as product failure analysis, customer historical analysis procedure development and modification
  • Carry pager or cell phone during and after hours to facilitate customer corrective service
  • Interface with Engineering, Customer Service, Tech Pubs and Sales and Marketing to facilitate the flow of appropriate technical information and to arrange the information in a useable format
  • Attend trade shows and technical presentations
  • Arrange, prepare, and conduct technical/application training, evaluate and improve technical capacities of channel partners and internal sales forces


  • 5 years plus WIFI Application and Technical Experience from multiple vertical markets with focus on Telecom, CATV, and Enterprise
  • Strong hands on Technical skills
  • Ability to communicate effectively on technical issue also customer relationship
  • Ability to handle multiple tasks simultaneously and to set own priorities
  • Flexibility to respond to a varying workload
  • Professional and ethical in dealing with customers and vendors
  • Ability to travel frequently within Asia to support all sub-regions and able to work on road
  • Fluent spoken and written English

Desirable Characteristics:

  • Capable to handle the ambiguity and tackle barriers to achieve final goal
  • Self-motivated and can think out of box on how to create values to business from technical perspective

Territories: Asia

Location: Philippine


We offer competitive package and career advancement opportunities to highly capable candidate

Cari Lowongan kerja Berdasarkan KOTA KLIK DISINI
Cari Lowongan kerja Berdasarkan PROFESI KLIK DISINI

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